Privacy policy
Updated November 6, 2026.
What we collect
Contact details: your name, email address, phone number and contact preference, when you ask for information or a tour.
Your messages: when you send us email or other communication, we may keep it to process your inquiries and respond to your requests.
Mobile number: used to text you about an inquiry, tour or application, only when you have given it to us and agreed to be contacted that way.
How we use it
To process your inquiries and respond to your requests, and for auditing, research and analysis to maintain, protect and improve our services, ensure the technical functioning of our digital services and develop new services. We will not collect or use sensitive information for other purposes unless we have obtained your prior consent. If you decline to submit personal information, we may not be able to provide some services to you.
Text messaging and mobile information
Anchor NW Property Group, operating as Portland Apartment Living, may contact you by text message about an inquiry, tour or application when you have given us your mobile number and agreed to be contacted that way. We use your mobile number only to communicate with you about your inquiry and your tenancy.
No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. Sharing with subcontractors in support services, such as customer service, is permitted. All other use case categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.
You can stop messages at any time by replying STOP, and get help by replying HELP. Message and data rates may apply and message frequency varies. Full terms are at https://app.anchornw.com/legal/sms-terms/.
Who receives it
Information you give us when you ask for information is transmitted to and saved in ResMan, our property management service provider. ResMan’s data privacy and protection policies are at https://www.myresman.com/privacy-policy/.
Information security and integrity
We take appropriate security measures to protect your data in transit to our website, using modern encryption methods such as HTTPS. We process personal information only for the purposes for which it was collected. We take reasonable steps to keep it accurate, complete and current, but depend on you to update or correct your personal information when necessary.
Your choices
You can ask us what information we hold about you, ask us to correct it, or ask us to stop contacting you by a particular method. Email info@anchornw.com or call 503.726.7220.
Changes to this policy
If we change this policy, we will post the changes on this page. If you have questions about it, contact us through the contact page.
Services and hosts
Each service below receives your IP address and browser details when your browser contacts it, as any website does. A service marked "our server" is called by our server, not your browser.
| Service | Host | Purpose | When |
|---|---|---|---|
| ResMan | anchor.myresman.com | Runs the online rental application and the resident portal. | When you follow an Apply or Resident Portal link |
| Portland Apartment Living (Anchor NW Property Group) | www.portland-apartment-living.com | Supplies current apartment availability and rents. | Our server, when a page shows availability |
| Google Maps | www.google.com | Directions. | When you follow a directions link |
| OpenFreeMap | tiles.openfreemap.org | Map tiles for the neighborhood map. | On the Neighborhood page |
| Cloudflare | this website’s domain | Hosts this site and records standard request logs. | Every page |
| Kiara | www.meetkiara.ai | The company that built this site. | When you follow the Powered by Kiara link |